Privacy Policy

Last Updated: 5/10/2023

Marcellvs,  (“Marcellvs”, “we”, “us”, “our”) recognize the importance of your personal information. This Privacy Policy sets out how Marcellvs uses and protects information that it collects from its customers, visitors and users (collectively, the “Users”) through, or in association with, its website with a homepage located at www.marcellvs.com (the “Site”), its products and services that may be offered from time to time via the Site, its related social media sites, or otherwise through Users’ interactions with Marcellvs (the Site, products, services, and social media pages, collectively, the “Services”), why it collects that information, how it uses that information, and to whom and in what capacity it shares that information.

By accessing the Services, using features of the Services, and/or submitting information to Marcellvs, you are bound by all terms and conditions in the Terms of Use, this Privacy Policy, and any other written agreements you enter into with us. Please review each of these carefully.

INFORMATION WE COLLECT

Information you provide: When you register an account or complete a transaction through the Services, we collect some “Personal Information” (that is, any information that can be directly or indirectly associated with you), such as your name, title, email address, phone number, address, billing information and other similar information. You may also provide us with certain Personal Information of other people (e.g., if you are sending a gift to someone else).

Device Identifiers: When you access the Services by or through a device, we may access, collect, monitor and/or remotely store one or more “device identifiers”. Device identifiers allow us to uniquely identify your device and are used to enhance the Services (including sending updates and information from the Services). A device identifier may also be used in conjunction with other Personal Information.

Analytics: When you access our Services, we may collect information (either directly or using third party services) using logging, Pixels, and cookies which can sometimes be correlated with Personal Information. We use this information to monitor and analyze use and interest in the Services. See the section on “Service Providers” for more detail in this respect.

Log data: As with most website and technology services delivered over the Internet, our servers automatically collect information when you access or use our Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Services, the purchases that you make, the products you view, browser type and settings, the date and time the Services were accessed, information about browser configuration and plugins, language preferences and cookie data.

Cookie Information: A cookie is a text file stored locally on a User’s device by the User’s web browser, which enables the browser to remember passwords, orders, preferences, and other information when visiting a website. We use cookies and similar technologies such as pixel tags and web beacons that help us collect certain usage data about you (such as your preferences and to process shopping cart items) (“Usage Data”), which may become Personal Information due to direct association with you. The Services may also include cookies and similar tracking technologies of third parties, which may collect information about you via the Services and across other sites and online services, including social media platforms. Our use of cookies and similar technologies such as pixel tags and web beacons is generally for operational purposes, website performance purposes, enhancing functionality of the Services and advertising. For more details about how we use these technologies, please see the section on “Service Providers” below.

USE OF INFORMATION

We generally use information that we collect for the purposes of fulfilling our contractual obligations to you, in furtherance of our legitimate interests in operating the Services and our business and/or where you have consented to such usage.

More specifically, Marcellvs uses Personal Information:

To provide, update, maintain and protect the Services and our business. This includes use of Personal Information to support delivery of the Services, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities or at your request. Marcellvs may use your email address or phone number to send you notices (including any notices required by law, in lieu of communication by postal mail). If you correspond with Marcellvs by email, we may retain the content of your email messages, your email address and our responses.

To personalize your experience and improve customer service. This includes Personal Information to understand your buying/shopping preferences so that we may be able to advertise other products that you might be interested, to notify you of items left as uncompleted transactions in your shopping cart, and related communications. Your information also helps us to more effectively respond to your customer service requests and support needs. Given this is related to direct marketing, we have a legitimate interest in collecting and using your email and information about your abandoned shopping cart to communicate with you about your uncompleted transaction.

As required by applicable law, legal process or regulation. Marcellvs may in certain instances be compelled by law to process your Personal Information to comply with a binding order. We will only do so to the extent reasonably required by that order.

To communicate with you by responding to your transactions, requests, comments and questions. If you contact Marcellvs, Marcellvs may use your Personal Information to respond.

To send emails and other communications. Marcellvs may send you service, technical and other administrative emails, messages and other types of communications. Marcellvs may also contact you to inform you about changes in our products, and important notices, such as security and fraud notices.

To process transactions, including, billing, account management and other administrative matters. We will use your information to process transactions. This includes processing discount codes provided by our third-party brand ambassadors. We may need to contact you for invoicing, account management and similar reasons, and we use account data to administer accounts and keep track of billing and payments.

To investigate and help prevent security issues and abuse and to otherwise monitor the Site for violations of our policies or applicable laws. To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities and/or attempts to harm our users.

For marketing purposes. Marcellvs may use the information we collect, including Personal Information, to market our products and services to new and existing customers, and to understand our audience. Marcellvs may also use your Personal Information to send you marketing messages and may provide such information to third parties to send you information about our products and services. If you don’t want to receive these messages, you can opt out by following the instructions in the message or by emailing contact@marcellvs.com. This includes determining your level of engagement with email or promotional marketing materials that are sent to you, including whether you opened an email or promotional marketing materials and/or otherwise engaged with it.

To improve our Site. We continually strive to improve our Site offerings based on the information and feedback we receive from our users and visitors.

We also use Information as otherwise described in this Privacy Policy, permitted by law, or as we may describe or notify you when you provide the information.

INFORMATION SHARING AND DISCLOSURE

Marcellvs may share, transfer and/or disclose your Personal Information to or with third parties to provide the services or products requested by you, and under the following circumstances:

  • Marcellvs shares certain Personal Information with its shipping company, credit card processing company, payment service provider(s), email service provider(s) and other third parties necessary to fulfil an order placed through the Services. These third parties are contractually or otherwise legally prohibited from using your Personal Information for promotional purposes or from selling your Personal Information. These third parties include, but are not limited to, our brand ambassadors with whom your email addresses are shared so that they may track their commissions. These third-party service providers may have access to information about you if it is needed to perform their functions for us, but they are not authorized by us to use or disclose such information except as necessary to perform services on our behalf or to comply with legal requirements, and they are required to maintain the information in confidence.
  • Marcellvs may share Personal Information and other information we collect with our Service Providers and other third parties in connection with our marketing and business development efforts. Again, these third-party service providers may have access to information about you if it is needed to perform their functions for us, but they are not authorized by us to use or disclose such information except as necessary to perform services on our behalf or to comply with legal requirements, and they are required to maintain the information in confidence.
  • Marcellvs shares certain information that is traditionally not considered Personal Information (such as device, analytics, and Usage Data) for purposes of better understanding the usage of the Services by Users and improving on that experience.
  • Marcellvs reserves the right to disclose Personal Information: as permitted or required by law; when Marcellvs believes disclosure is necessary to protect our rights or to comply with a legal process; and/or in the event it is necessary to prevent, investigate or take action regarding unlawful, illegal or suspicious activities that violate the Terms of Use or this Privacy Policy.
  • Marcellvs may share your Personal Information in response to legal process, for example, in response to a court order or a subpoena, a law enforcement or government agency’s request or similar request.
  • Marcellvs may share your Personal Information third parties to investigate, prevent, or take action (in our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, us, or the Services, or violations of our policies or the law.
  • Marcellvs may transfer Personal Information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Marcellvs about Marcellvs’s Users is among the assets transferred.
  • Marcellvs may share your Personal Information with third party marketing providers, which include, but are not limited to: Meta, Google, Bing, TikTok, and Triple Whale.

All information voluntarily shared by you through forums, comments, or blog posts is publicly available and your username may be visible by other Users. Marcellvs is not responsible for any information you submit that can be read by other Users and can be used to send you unsolicited information by other Users.

Marcellvs may, from time to time, choose to post certain Personal Information about a User for promotional or Service-related purposes; prior to posting said information, Marcellvs will obtain the User’s consent via email.

RETENTION OF DATA

Marcellvs will retain your Personal Information for as long as is reasonable or appropriate for the purposes set out in this Privacy Policy. We will also retain and use your Personal Information to the extent necessary or reasonable to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Marcellvs will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

TRANSFER OF DATA

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

By using the Services, you understand and acknowledge that your Personal Information will be transferred to and processed in the United States, which may have different data protection rules than in your country.

Marcellvs will take steps reasonably designed to treat your Personal Information securely and in accordance with this Privacy Policy, as further described below.

CALIFORNIA AND OTHER U.S. STATE PRIVACY RIGHTS

Under some U.S. state laws, including the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act (CPRA), residents may have the following rights:

  • Right to Know: The right to request the Personal Data that we collect, use or disclose and information about our data practices;
  • Right to Request Deletion: The right to request that we delete the Personal Data we have collected about you;
  • Right to Opt-Out of Data Sales: The right to restrict the sale of your Personal Data we have collected to third parties;
  • Right to Non-Discrimination: The right to not be discriminated against for exercising any of these rights;
  • Right to Correct Information: The right to update or correct the Personal Data that we collect;
  • Right to Limit Use or Disclosure of Sensitive Personal Information: The right to limit the use and disclosure of Sensitive Personal Information (as defined under the CPRA);
  • Right to Access Information Related to Automated Decision Making: The right to inquire about our logic involved in automated decision-making applied to Personal Data we collect; and
  • Right to Opt-Out of Automated Decision-Making Technology: The right to request your removal from having automated decision-making applied to your Personal Data that we collect.
CALIFORNIA’S SHINE THE LIGHT LAW

California Civil Code Section 1798.83 permits California residents to request and obtain a list of what Personal Data (if any) that we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, California residents are entitled to request and obtain such information, by e-mailing a request to contact@marcellvs.com.

To request further information or to exercise your rights, please contact us at contact@marcellvs.com. Note that these rights are not absolute, are subject to exceptions and limitations, and may not be afforded to residents of all states.

Only you or an authorized agent may make a request related to your Personal Data. Note that to respond to your requests, we must verify your identity and reserve the right to confirm your state residency.

CHILDREN’S PRIVACY

Our Services are not intended for persons under 13. No one under age 13 may provide any information to or on the Services. We do not knowingly collect personal information from children under 13. If you are parent or guardian and learn we have collected or received personal information from a child without verification of parental consent, please contact us by emailing contact@marcellvs.com and we will delete that information.

BEHAVIORAL REMARKETING

We use remarketing services to advertise on third party websites to you after you visited our Services. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Services.

PROTECTING YOUR INFORMATION

Marcellvs implements security measures designed to maintain the security of your Personal Information. These security measures are implemented both during transmission of Personal Information and once received. The security of your Personal Information is important to us. Certain sensitive information submitted, such as credit card information, is encrypted using secure layer technology (SSL). However, no method of safeguarding information is completely secure. While we use measures designed to protect Personal Information, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that information you transmit utilizing the Services is or will be secure.

THIRD PARTIES

In some instances, the Services might contain links to other third-party sites and services. When you access these other sites or services, you are leaving the Services. Marcellvs is not responsible or liable for the activities on, security or privacy practices of, or content on third party sites. We encourage you to read the privacy statements posted on each such third-party site or service.

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate the Services and our provision of products and services through the Site, to provide the Services on our behalf, to perform services related to the Services (as discussed above), to assist us in analyzing how our Services are used, and to assist us with business development and marketing efforts related to the Services (“Service Providers”). These Service Providers may have access to your Personal Information only to perform these tasks on our behalf. Some Service Providers may retain aggregated, anonymized data sets in which the individual may no longer be identified.

SWEEPSTAKES AND COMPETITIONS

We run sweepstakes, competitions and other engagements from time to time and participation may require that you opt in to receive marketing communications from us, among other conditions. You may opt out of receiving marketing or other communications from us at any time by following the steps described below. In the event of any differences between the terms of the engagement and the terms of this Privacy Policy, the terms of the engagement will take precedence.

COMMUNICATIONS OPT-OUT

You may opt out of receiving marketing or other communications from us at any time by following the opt-out link or other unsubscribe instructions provided in any email message received, or by emailing us at contact@marcellvs.com. Note that, even if you opt out of receiving marketing communications from Marcellvs, we will still send you order confirmations and other non-marketing related messages.

EDIT OR DELETE ACCOUNT

If your personally identifiable information changes, you may correct, update, or amend your account by making the desired changes on the account profile page found after you log-in at www.marcellvs.com. If you wish to delete/remove or deactivate your account on the Site, please contact us using the information provided below or submit your request by emailing us at contact@marcellvs.com.

CHANGES TO PRIVACY POLICY

Marcellvs may amend or update from time to time this Privacy Policy in its sole discretion and without prior notice. You are advised to review this Privacy Policy periodically for any changes. Any such amendments or updates will be effective upon our posting of the revised Privacy Policy. Your continued use of the Services following our posting of any revised Privacy Policy will constitute your acknowledgement and acceptance of the amended Privacy Policy.

If you have any questions regarding this Privacy Policy, you can contact us at contact@marcellvs.com